Downfalls of Coaching in a Hierarchical Model

Written By Allison Pollard

Photo by Jan Tik

Gaining alignment on the goals and desired results of agile can influence the structure of a coaching group. When the coaching group structure begins to mimic the structure of the organization it is working to change, trust can decrease across the organization and visibility is reduced between the products’ outcomes and how things are implemented within teams.

I co-wrote an experience report with Skylar Watson describing the issues of a siloed or hierarchical coaching model and how we shifted to a more product-based coaching approach. The full report is available from the Agile Alliance, and if you’re a member, you can watch a video of the associated talk.

Allison Pollard

Allison Pollard is a coach, consultant, and trainer who brings the power of relationship systems intelligence to go beyond tasks, roles, and frameworks to create energy for change. She engages with people and teams in a down-to-earth way to build trust and listen for signals to help them learn more and improve. Allison focuses on creating alignment and connection for people to solve business problems together. Her experience includes working with teams and leaders in energy, retail, financial, real estate, and transportation industries to help improve their project/product delivery and culture. Allison currently volunteers as program director for Women in Agile’s mentorship program. Her agile community focus is championing new voices and amplifying women as mentors and sponsors for the next generation of leaders. Allison earned her bachelor’s degrees in computer science, mathematics, and English from Southern Methodist University in Dallas, TX. She is a Certified Professional Co-Active Coach (CPCC), a foodie, and proud glasses wearer. Allison is a prolific speaker at professional groups and international conferences, including Scrum Gatherings and the Agile Alliance Agile20xx conferences. Allison is co-owner of Helping Improve LLC.

http://www.allisonpollard.com
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