Most of us know the importance of being proactive rather than reactive, but in many organizations, emergencies and "fires" can be the norm. An organization can tell employees that one of its values is being proactive, but what does that mean? As Seth Godin points out, "An organization that's run on emergencies and reaction to incoming doesn't know what to do when there are no problems." A simple rule can help translate a value into a behavior.
During AYE, I started discussing what a simple rule for being proactive might be. We came up with:
Listen to your gut and share information freely.